bazibit Privacy Policy

Information We Collect

When you register and use bazibit, we collect personal data across several categories. The specific data we collect depends on the nature of your interaction with the platform — for example, whether you are simply browsing, registering a new account, making a deposit, or contacting support.

Registration and account data: When you create a bazibit account, we collect your full legal name, date of birth, mobile phone number, and the mobile wallet identifier (bKash, Nagad, Rocket, or Upay account number) you register for payment purposes. You may also provide an optional email address for account communications.

Identity verification (KYC) data: To comply with our know-your-customer obligations and to verify your age (18+ requirement), we collect copies of identity documents such as your Bangladesh National Identity Card (NID), passport, or driving licence. We may also collect a selfie or photograph for facial verification purposes during the KYC process.

Financial data: We record details of all deposits and withdrawals made through your bazibit account, including transaction amounts in BDT (৳), payment method used, transaction timestamps, and reference numbers. We do not store full card numbers; card-based payment data is handled directly by our PCI-compliant payment processing partners.

Usage and activity data: We automatically collect data about how you use the platform, including games played, bets placed, bet amounts, markets accessed, session duration, login timestamps, and in-play activity. This data is used for fraud detection, responsible gaming monitoring, and platform improvement.

Device and technical data: We collect your IP address, browser type and version, operating system, device type (mobile, tablet, or desktop), screen resolution, and referring URL when you access bazibit. On mobile, we may also collect your mobile network operator name.

Communications data: If you contact our support team — via support@bazibit or through our on-platform support channel — we retain a record of that correspondence, including the content of your messages, the date and time, and any resolution provided.

Voluntary survey and feedback data: If you participate in optional player surveys, promotions, or feedback forms, we collect the responses you provide. Participation is always voluntary and not a condition of using the platform.

The following table summarises the main categories of personal data we collect and the primary reason for collecting each category:

How We Use Your Data

bazibit processes your personal data only for lawful, specified, and transparent purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The following is a comprehensive account of how your data is used on our platform.

• Account management: To create and maintain your bazibit player account, process your registration, verify your identity and age, and manage your account settings and preferences.
• Payment processing: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported bank channels. Financial records are retained for accounting and anti-money-laundering (AML) compliance purposes.
• Platform delivery: To provide you with access to our sportsbook, live casino, slot games, and instant games, and to personalise your experience based on your activity history and stated preferences.
• Responsible gaming: To monitor your betting and gaming activity for indicators of problem gambling, to enforce deposit and session limits you have set, to apply self-exclusion restrictions, and to reach out proactively where our responsible gaming systems flag a concern.
• Fraud and security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, unauthorised account access, money laundering, and match-fixing. This includes automated risk-scoring of transactions and login events.
• Legal compliance: To fulfil our obligations under applicable law, including know-your-customer (KYC) requirements, anti-money-laundering (AML) obligations, and to respond to lawful requests from competent authorities.
• Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain a record of support interactions for quality assurance.
• Marketing communications: To send you promotional offers, bonus notifications, BPL match reminders, and seasonal promotions (such as Eid or Pohela Boishakh offers) via SMS or email — but only where you have opted in to receive such communications. You may opt out at any time.
• Platform analytics and improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform performance, game offerings, and user experience. Individual player data is not used for this purpose in identifiable form.

Data Sharing & Disclosure

bazibit does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or any commercial third party for their own marketing purposes. However, in order to operate a secure and compliant platform, we do share specific categories of data with a limited set of trusted service providers and, in defined circumstances, with legal authorities.

Payment service providers: We share transaction data (amount, timestamp, wallet identifier) with our payment partners — bKash, Nagad, Rocket, Upay, and supported banks — solely for the purpose of processing deposits and withdrawals. These partners process your payment data under their own privacy policies and are subject to applicable financial regulation.

Identity verification partners: KYC documents (NID copies, selfies) may be shared with identity verification service providers who assist us in confirming the authenticity and validity of the documents you submit. These providers act as data processors on our behalf and are contractually bound to process your data only as instructed.

Game content providers: When you play live casino or RNG games from providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, or Microgaming, a session token and anonymous player ID are shared with the relevant provider to enable gameplay. These providers receive only the minimum data required to run the game; they do not receive your full name, NID, or payment details.

Fraud and AML screening providers: We use third-party risk and compliance tools to screen player activity for fraud indicators and AML red flags. These tools may process your IP address, device fingerprint, and transaction patterns. No personally identifiable information beyond what is necessary for the screening purpose is shared.

Legal and regulatory authorities: We will disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities when required to do so by law, court order, or regulatory obligation — or where we have a good-faith belief that disclosure is necessary to prevent fraud, criminal activity, or harm to persons.

Cookies & Tracking

bazibit uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, keep you securely logged in, and understand how players interact with our site. This section explains the types of cookies we use and your choices regarding them.

What is a cookie? A cookie is a small text file that a website stores on your device when you visit. Cookies allow the website to recognise your device on subsequent visits, remember your preferences, and maintain your session state. Cookies cannot execute code or carry viruses.

bazibit does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. The analytics cookies we use collect only aggregated, anonymised data about how players navigate the platform — they do not track you across other websites.

You can control cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential or security cookies will prevent you from logging in or using core platform features. If you choose to clear all cookies, you will be logged out of your bazibit session and any saved preferences will be reset.

Data Security

Protecting your personal data from unauthorised access, alteration, disclosure, or destruction is a core operational priority at bazibit. We implement a layered security architecture that covers data in transit, data at rest, and access controls within our organisation.

• Encryption in transit: All communication between your browser or mobile device and the bazibit platform is encrypted using TLS 1.2 or higher. The bazibit domain is HTTPS-only; plain HTTP connections are automatically redirected to HTTPS.
• Encryption at rest: Sensitive personal data stored in our databases — including KYC documents, payment wallet identifiers, and account credentials — is encrypted at rest using AES-256 encryption.
• Password security: Player account passwords are stored as salted cryptographic hashes. Our systems do not store your password in plain text at any point, and our staff cannot view your password.
• Two-factor authentication (OTP): New-device logins trigger an OTP sent to your registered mobile number. This prevents unauthorised access to your account from unrecognised devices even if your password is compromised.
• Access controls: Access to player personal data within bazibit is restricted to staff who have a legitimate operational need. All staff access to player data is logged and audited. Privileged access is subject to multi-factor authentication.
• Penetration testing and vulnerability management: The platform undergoes regular security assessments. Known vulnerabilities in our software stack are patched on a defined schedule, with critical vulnerabilities addressed as an immediate priority.
• Incident response: In the event of a security incident that affects your personal data, bazibit will notify affected players promptly and take all reasonable steps to contain the incident, assess its impact, and prevent recurrence.

Data Retention

bazibit retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention schedule applies to the main categories of data we hold:

After the applicable retention period, personal data is either securely deleted from our systems or anonymised in a manner that makes re-identification impossible. Anonymised data may be retained indefinitely for aggregate statistical analysis.

If you request deletion of your account and personal data before the end of a mandatory retention period, we will delete all data that we are not legally required to retain and flag the remaining data as restricted — meaning it will not be used for any purpose other than fulfilling the legal obligation that requires its retention.

Your Privacy Rights

As a player on bazibit, you have a number of rights in relation to your personal data. We are committed to honouring these rights promptly and without undue burden on you. To exercise any of the rights described below, contact us at support@bazibit with "Privacy Request" in the subject line.

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, readable format within a reasonable timeframe following verification of your identity.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. For certain data — such as your registered name or date of birth — we may require supporting documentation before making changes.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent. We will process deletion requests subject to any overriding legal retention obligations described in Section 6.
• Right to restrict processing: You may ask us to restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or while we are assessing an erasure request.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive a structured, machine-readable copy of the personal data you provided to us, so that you can transfer it to another service provider.
• Right to object to marketing: You have the right to object to processing of your personal data for direct marketing purposes at any time. Following an objection, we will stop using your data for marketing immediately. This does not affect our ability to send you essential account communications.
• Right to withdraw consent: Where we rely on your consent to process your data (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before withdrawal.

We aim to respond to all privacy rights requests within 30 days of receiving a verified request. If a request is particularly complex or we have received a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

Policy Updates & Contact

bazibit reviews this Privacy Policy periodically and will update it when necessary to reflect changes in our data practices, the services we offer, or applicable law. When we make material changes to this Policy, we will notify registered players via the mobile number or email address associated with their account, and we will update the "Effective" date displayed at the top of this page.

Continued use of the bazibit platform following notification of a Privacy Policy update constitutes your acceptance of the revised Policy. If you do not agree with any changes to this Policy, you should stop using the platform and contact us to request account closure.

The most current version of this Privacy Policy is always available at /privacy-policy on the bazibit website. We recommend checking this page periodically so you are aware of how we protect your information.

Contact us about privacy: If you have any questions, concerns, or requests relating to this Privacy Policy or the way bazibit processes your personal data, please contact our support team:

• Email: support@bazibit (subject line: "Privacy Request")
• Response time: Within 2 business days for general privacy enquiries; within 30 days for formal rights requests
• Operating hours: Bangladesh Standard Time (BST, UTC+6), Monday to Sunday

Last updated: 1 January 2026. This Privacy Policy applies to all players registered on the bazibit platform. For queries, contact support@bazibit.